Revenue Cycle Short Circuits: Keeping the Flow

Like electricity, we often don’t concern ourselves with the Revenue Cycle until there’s a break in the flow – such as a short or interruption. In this session we examine the overall Revenue Cycle and the strategic importance of correct documentation, coding and billing.

After reviewing the course you will:

• Be able to identify “at risk” documentation behaviors and describe consequences.
• Describe how defensive as well as offensive coding could be problematic.
• Identify how documentation and diagnosis coding not only impacts payment but could cause risk of reduction in physician scores and patient confidence.
• Recognize process inefficiencies that can cause lost revenue and put the practice at risk and reduce patient satisfaction.
• Understand the relationship between appropriate coding, documentation and follow up protocols.
• Learn how your EMR may be able to help you.

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